Realist will be upgraded tonight, Saturday April 28, 2012 starting at 8pm PST and finishing around 3am PST Sunday morning. During this period users may experience intermittent access to Realist and the Realist reports.

Thank you all for your cooperation and we hope you enjoy the newly added features.

The Realist 1.6 release is scheduled for the evening of Saturday, April 28th, 2012. Special arrangements will be made to accommodate support calls or concerns that MLS staff may have on the following day.

The following are some of the new features and enhancements in this release:

• Property Detail Summary Section with MLS Photo/Birdseye
• Birdseye imagery on Comps and Neighbors Report
• Improved security option for login
• Property Map added to HTML report
• Foreclosure Summary Section on Detail report
• Modify data grid styling
• Map Hover Box styling
• Neighborhood Profile Report includes School ratings & updated business sections

We recognize that Realist users want to be heard. We know that you want the best product experience. We know that you want the best tools for your business. That’s why we want to hear from you in a way we can best take action on your feedback. The Realist product team has created a forum for just that purpose – to gather your feedback so we can consider that feedback to constantly improve Realist. You can leave your feedback by visiting: https://www1.v1ideas.com/FirstAM/Realist

This is the best place to voice your suggestions for improving Realist. All other requests – such as training and usage questions should be routed to your MLS.

Using these channels to funnel your suggestions and questions will help us improve Realist to meet your needs. Go ahead – give us your feedback and vote on others feedback now: https://www1.v1ideas.com/FirstAM/Realist

A recent update to the Adobe Reader Plug-In (10.1.2) for Internet Explorer has introduced an issue where Realist PDF reports appear with no data. This impacts all Adobe customers using Internet Explorer and is not isolated to Realist. We have been actively working with Adobe on the resolution below that solves this issue.

Issue

When you open a PDF in a browser from a secure site (i.e., over a HTTPS connection), a grey, blank page appears rather than the PDF file. 

Solution - Install patch

1. Log in to your computer as an Administrator.
2. Close Adobe Reader or Adobe Acrobat if it is running.
3. Click this link to download the patch: AdobeAcrobatReaderPatch10.1.2_cpsid_93026.zip
4. Unzip the file to extract the executable AdobeAcrobatReaderPatch10.1.2_cpsid_93026.exe.
5. Do one of the following to run the AdobeAcrobatReaderPatch10.1.2_cpsid_93026.exe file:
   • Double-click the AdobeAcrobatReaderPatch10.1.2_cpsid_93026.exe file.
   • Run the AdobeAcrobatReaderPatch10.1.2_cpsid_93026.exe file in silent mode by specifying the -silent flag on the command line. Open the command prompt ‘As Administrator’ to avoid UAC prompt dialog. For example:
     <path to AdobeAcrobatReaderPatch10.1.2.cpsid_92026.exe> -silent
6. When the update is complete, restart your computer. You can choose to restart later, but you must restart to ensure that the fix is applied correctly.
   
   Note: When run in silent mode, all dialog boxes are suppressed. No success message or error message appears.The patch adds a log file to the temp directory (%temp%) with the name AcroPatchApplication1012.log.

Realist will be performing a maintenance release Sunday night that should have minimal impact to customers. The only change you will experience is that you will have to download a new SWF file when you launch the Realist application, which occurs automatically.

Please don’t hesitate to call 866.774.3282 or leave a comment below regarding any questions related to this release.